As part of Comcast’s multi-million dollar nationwide commitment to improve customer service, the company opened a new XFINITY® retail store in Lansing. Located at 2911 Preyde Boulevard, in the Eastwood Towne Center, the new store is designed entirely around the needs of customers, providing them with an opportunity to explore, learn about and interact directly with the latest XFINITY services.
The new store features flat screen HD TVs and a comfortable seating area so visitors can settle in and experience the company’s X1 entertainment operating system as though they’re in their own homes. Through hands-on demonstrations, customers can learn about other XFINITY products, including the company’s mobile phone service as well as its high-speed Internet, voice and connected home solutions. The store also features an iPad bar for visitors to trial XFINITY’s mobile apps that let customers watch live TV, stream On Demand content, download movies and TV shows, and manage and monitor their homes while on the go. The opening of the store is expected to create five new jobs.
“Giving our customers a space to engage with our products and technology is the most effective way to educate them of the many capabilities that can provide more convenience and added value,” explained Jason Gumbs, vice president of sales and marketing for Comcast in Michigan. “It also gives us an opportunity to enhance their experience with us through face-to-face conversations and top-notch customer service.”
Along with product and service demos, customers can pay bills, pick up and return equipment and get assistance from trained, knowledgeable sales consultants. Store hours are Monday through Saturday from 9:00 a.m. to 7:00 p.m. and Sunday from 12:00 p.m. to 5:00 p.m.
For more information about XFINITY products and services, call 1-(800)-XFINITY or visit https://comca.st/2wLDGk5.