As part of Comcast’s multi-million-dollar nationwide commitment to improve customer service, the company opened a 2,000-square-foot Xfinity® retail store in Pittsfield Township. The new store is located at 4039 Carpenter Road in the Arbor Square Plaza.
This new space features contemporary hands-on displays and comfortable seating areas where customers can interact with all Xfinity products from internet, video and connected home solutions to Xfinity Mobile, a simple, flexible, affordable wireless plan designed to save customers money. The latest mobile devices from Apple, Google, LG, Motorola and Samsung are available for purchase at the store.
“Giving our customers a place to try out our products is the most effective way to educate them of how our technology can provide more convenience and added value,” explained Melissa Bahoora, vice president of sales for Comcast in Michigan. “This new store also gives us an opportunity to enhance the customer experience through face-to-face conversations and top-notch service.”
Patrons can learn from trained technology specialists how to get more value from their products, like personalizing, managing, and controlling their home WiFi experience with Xfinity xFi. The company’s new, industry-leading platform lets customers easily optimize and evaluate their in-home WiFi performance, and they can view connected devices, pause WiFi access for any device and set usage rules. As consumers increasingly rely on their home WiFi networks, Comcast recently introduced xFi Advanced Security, a new service that monitors, blocks and informs customers of online threats to all connected devices — adding an extra layer of protection for their entire home network.
The store is open Monday through Saturday from 10 a.m. to 8 p.m. and Sunday from 11 a.m. to 5 p.m. For more information about Xfinity products and services, call 1-(800)-Xfinity or visit www.xfinity.com.